|Do you ship to my country?|
International shipping for Custom-Built Sails
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
|How do you calculate shipping charges for international orders?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
International shipping costs are calculated by our system but it is not uncommon that specific country regulations may require us to contact you to confirm your shipping options. You will be contacted via email between 24 and 48 hours from the date of your order. You will be notified of the final shipping cost before your order is processed. Due to the daily fluctuation of exchange rates, all price quotes will be given in US dollars only. Shipping costs do not include duty, tax or brokerage fees. International shipping quotes are valid for up to 6 weeks. After six weeks we may need to requote due to fuel surcharge changes.
VAT, Tax and Duty:
We do not charge VAT, Sales Tax in countries outside of the USA, or Import Duty. You may be required to pay such taxes or duties when you receive your shipment depending on local regulations. For information on what charges you may be assessed please contact your local customs bureau.
To estimate the VAT, Tax and Duty for your order, please use the this link >> International Duty and Tax Calculator from Pitney-Bowes
|What is the return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy. Each sail is custom built to your specifications and we will ask you to approve sail dimensions in writing before we build your sail. Sails that are built to your approved dimensions are not returnable, except for reasons covered in by warranty. Please see our warranty at this link here >> Warranty|